If You Need Help in the State of Massachusetts, contact your Attorney General’s Office.

Foreclosure Help

If you are in foreclosure or at risk of default, contact your Attorney General’s Office at 617-727-8400 or visit http://www.mass.gov/ago/mortgageagreement for offices and contact information.

Loan Modification Help

If you want a loan modification or refinance under the national mortgage settlement, you may also contact your servicer:

• Ally/GMAC: 800-766-4622

• Bank of America: 877-488-7814 (Available M-F 8 a.m. –  10 p.m. ET and Saturdays 9 a.m. – 6 p.m. ET)

• Citi: 866-272-4749

• JPMorgan Chase: 866-372-6901

• Wells Fargo: 800-288-3212 (Available M-F 8 a.m. – 8 p.m. ET)

If you want a loan modification or refinance and your servicer was not one of the five under the consent judgment, here is a list of servicer contact information: http://www.makinghomeaffordable.gov/get-started/contact-mortgage/Pages/default.aspx

Complaints Help

If you have a complaint about how your servicer is treating you, contact the following:

• Your Attorney General’s Office at 617-727-8400 or visit http://www.mass.gov/ago/mortgageagreement for offices and contact information.

• The Consumer Financial Protection Bureau: http://consumerfinance.gov or 855-411-2372.

Settlement Compensation Help

The Settlement Administrator has made payments to most eligible borrowers. The Office of Mortgage Settlement Oversight is not the Settlement Administrator and does not handle or oversee direct payments to consumers within the settlement. If you have questions about your eligibility or compensation under the settlement, please call the Settlement Administrator toll-free at 1-866-430-8358.

Scam Help

If you have been scammed by a foreclosure rescue operator or a debt relief organization, contact your state Attorney General’s Office at 617-727-8400.

Tenant Help

If you are a tenant who lives in residence that was foreclosed upon, you can contact legal aid at http://www.masslegalservices.org/FindLegalAid.

Military Help

If you are a service member experiencing mortgage trouble, contact Military OneSource at 1-800-342-9647.

State Information on Settlement

Your Attorney General’s information on the settlement: http://www.mass.gov/ago/mortgageagreement