Help in the State of Maine

Depending on your situation, there are different offices that may be able to help you.

Foreclosure Help

If you are in foreclosure or at risk of default, contact the following:

• Maine Bureau of Consumer Protection Foreclosure Hotline: 888-664-2569.

• Legal Aid: http://www.ptla.org/contact-us.

• Your servicer.  Here is a list of servicer contact information: www.makinghomeaffordable.gov/get-answers/pages/get-answers-how-contact-mortgage-company.aspx.

Loan Modification Help

If you want a loan modification or to refinance under the national mortgage settlement, contact your servicer:

•  Ally/GMAC: 800-766-4622

• Bank of America: 877-488-7814 (Available M-F 8 a.m. – 10 p.m. ET and Saturdays 9 a.m. – 6 p.m. ET)

• Citi: 866-272-4749

• JPMorgan Chase: 866-372-6901

• Wells Fargo: 800-288-3212 (Available M-F 8 a.m. – 8 p.m. ET)

If you want a loan modification or to refinance and your servicer is not one of the five servicers listed above, contact your servicer anyway. Here is a list of servicer contact information:

http://www.makinghomeaffordable.gov/get-started/contact-mortgage/Pages/default.aspx

Complaints Help

If you have a complaint about how your servicer is treating you, contact the following:

• Your state Attorney General’s Office: 207-626-8800.

• The new federal Consumer Financial Protection Bureau: http://www.consumerfinance.gov or 855-411-2372.

Settlement Compensation Help

The Settlement Administrator has made payments to most eligible borrowers. The Office of Mortgage Settlement Oversight is not the Settlement Administrator and does not handle or oversee direct payments to consumers within the settlement. If you have questions about your eligibility or compensation under the settlement, please call the Settlement Administrator toll-free at 1-866-430-8358.

Scam Help

If you have been scammed by a foreclosure rescuer or debt relief agency, contact the Maine Bureau of Consumer Credit Protection at 800-332-8529 or your state Attorney General’s Office at 207-626-8800.

Tenant Help

If you are a tenant who lives in a home that was foreclosed upon, contact legal aid at http://www.ptla.org.

Military Help

If you are a military service member experiencing mortgage trouble, contact Military OneSource at 800-342-9647.

State Information on Settlement

Your state Attorney General’s information on the settlement:www.maine.gov/ag/news/article.shtml?id=622247.

More information for homeowners about the settlement: http://www.ptla.org/some-homeowners-benefit-states-settlement-court-case-5-largest-mortgage-servicers.