Help in the State of Colorado

Foreclosure Help

If you are in foreclosure or at risk of default, contact the Colorado Foreclosure Hotline: 877-601-HOPE (4673) or www.coloradoforeclosurehotline.org.

• The Hotline will be able to direct you to a FREE service that may help you save your home.

• The Hotline refers you to HUD-approved nonprofit housing counselors in your area.

• This service is completely FREE. Four out of five homeowners who meet with a counselor are able to avoid foreclosure. Call today 877-601-4673.

Beware of companies who claim to be able to save your homes. For more information about foreclosure rescue and loan modification scams please visit the Colorado Attorney General’s website:  http://www.coloradoattorneygeneral.gov/departments/consumer_protection/mortgage_fraud_information_center.

Loan Modification Help

If you want a loan modification or refinance under the national mortgage settlement, contact your servicer:

• Ally/GMAC: 800-766-4622

• Bank of America: 877-488-7814 (Available M-F 6 a.m. – 8 p.m. MT and Saturdays 7 a.m. – 4 p.m. MT)

• Citi: 866-272-4749

• JPMorgan Chase: 866-372-6901

• Wells Fargo: 800-288-3212 (Available M-F 6 a.m. – 6 p.m. MT)

If you want a loan modification or refinance and your servicer was not one of the five under the consent judgment, you should contact your servicer anyway. Here is a list of servicer contact information: www.makinghomeaffordable.gov/get-answers/pages/get-answers-how-contact-mortgage-company.aspx

Complaints Help

If you have a complaint about how your servicer is treating you, contact the following:

• Colorado Attorney General’s Office – For instructions on filing a complaint please visit: http://www.coloradoattorneygeneral.gov/departments/consumer_protection/mortgage_fraud_information_center/mortgage_fraud_complaint

• The Consumer Financial Protection Bureau: http://www.consumerfinance.gov or 855-411-2372.

Settlement Compensation Help

The Settlement Administrator has made payments to most eligible borrowers. The Office of Mortgage Settlement Oversight is not the Settlement Administrator and does not handle or oversee direct payments to consumers within the settlement. If you have questions about your eligibility or compensation under the settlement, please call the Settlement Administrator toll-free at 1-866-430-8358.

Scam Help

If you have been scammed by a foreclosure rescue operator, loan modification company or a debt relief organization, please visit the Colorado Attorney General’s Office’s website to find out how to get help. There is also a link for borrowers who wish to file a complaint: http://www.coloradoattorneygeneral.gov/departments/consumer_protection/mortgage_fraud_information_center

Tenant Help

If you are a tenant who lives in residence that was foreclosed upon, you can contact Colorado Legal Services at 303-837-1321 or http://www.coloradolegalservices.org/.

Military Help

If you are a service member experiencing mortgage trouble, contact Military OneSource at 1-800-342-9647.