Alabama
There are several organizations that may be able to assist homeowners in the State of Alabama.
State Information on Settlement
Contact the Alabama Attorney General’s Consumer Protection Division for information on the National Mortgage Settlement by calling 800-392-5658 or by visiting: www.ago.state.al.us/Page-Consumer-Protection.
Foreclosure Help
If you are in foreclosure, at risk of default, or if you are a tenant who lives in a residence that was foreclosed upon, you may contact the following offices:
- Legal Services Alabama: 866-456-4995 or www.legalservicesalabama.org
- Alabama State Bar: www.alabar.org/contact
- The Homeowner’s HOPE Hotline: 888-995-HOPE (4673)
Loan Modification Help
If you would like to request a loan modification or you wish to refinance under the National Mortgage Settlement, contact your servicer at the following numbers:
- Ally/GMAC: 800-766-4622
- Bank of America: 877-488-7814
- Citi: 866-272-4749
- JPMorgan Chase: 866-372-6901
- Wells Fargo: 800-288-3212
Settlement Compensation Help
The Settlement Administrator has made payments to most eligible borrowers. The Office of Mortgage Settlement Oversight is not the Settlement Administrator and does not handle or oversee direct payments to consumers within the settlement. If you have questions about your eligibility or compensation under the settlement, please call the Settlement Administrator toll-free at 1-866-430-8358.
Complaints Help
If you have a complaint about your mortgage servicer, please contact one of the following:
- The Alabama Attorney General’s Consumer Protection Division: 800-392-5658 or www.ago.alabama.gov
- The Consumer Financial Protection Bureau: 855-411-2372 or http://www.consumerfinance.gov
Scam Help
If you have been scammed by a foreclosure rescue operator or a debt relief organization, contact the Alabama Attorney General’s Consumer Protection Division at 800-392-5658.
Military Help
If you are a service member experiencing mortgage trouble, contact Military OneSource at: 800-342-9647 or http://www.militaryonesource.mil
Unemployment Help
If you are unemployed and need mortgage assistance, contact Hardest Hit Alabama 877-497-8182 or http://www.hardesthitalabama.com/
