Joseph A. Smith, Jr., Monitor of the national mortgage servicing settlement, today announced the launch of military-specific outreach about the national mortgage settlement. Specifically, Smith will encourage service members and their advocates to report mortgage servicing complaints via online forms...

A recording of The Office of Mortgage Settlement Oversight’s webinar about reporting client and constituent issues can be downloaded or streamed online. We shared information on reporting client/constituent mortgage servicing issues to the Monitor of the National Mortgage Settlement. By sharing your clients’...

RALEIGH, N.C. – Joseph A. Smith, Jr., Monitor of the National Mortgage Settlement, today announced  that the five banks participating in the Settlement are now required to be in full compliance with the agreement’s 304 servicing standards, or rules that...

Click here to read a copy of the Monitor’s speech at the National Foundation for Credit Counseling (NFCC) Annual Leaders Conference. ...

Click here to read a copy of the Monitor’s speech providing an update on monitoring the National Mortgage Settlement. ...