Joseph A. Smith, Jr., Monitor of the national mortgage servicing settlement, today announced the launch of military-specific outreach about the national mortgage settlement. Specifically, Smith will encourage service members and their advocates to report mortgage servicing complaints via online forms to better inform the settlement’s oversight.

The Monitor has developed fact sheets specific to service members and service member advocates to explain parts of the national mortgage settlement particular to military personnel.

• Click here for the service member fact sheet
• Click here for the service member advocate fact sheet

To collect mortgage servicing complaints, Smith has two online forms available to military personnel and their advocates:

• For service members: mortgageoversight.com/service
• For professionals who advocate for service members: mortgageoversight.com/military